Tragic

Five days before he was to be married on Sept. 22, Patrick Martin died of a heart attack. He was 37.

“Instead of receiving wedding cards, I was receiving sympathy cards. Instead of a marriage certificate, I was looking at death certificates,” said his fiance, Vickie Jimenez. ...Read rest of story here>

Well it turns out that everyone (florist, hotel, airline) refunded the money except for the place where the reception was to be held out.

It made me feel sick when I heard this story. I wonder what it would have cost the restaurant
to make things right? Now their story is over the local news and people are calling for a boycott.

What ever happened to good customer service? And whatever happened to humans with heart.