Showing posts with label Buck Hotel. Show all posts
Showing posts with label Buck Hotel. Show all posts

Wednesday, November 7, 2007

Tragic

Five days before he was to be married on Sept. 22, Patrick Martin died of a heart attack. He was 37.

“Instead of receiving wedding cards, I was receiving sympathy cards. Instead of a marriage certificate, I was looking at death certificates,” said his fiance, Vickie Jimenez. ...Read rest of story here>

Well it turns out that everyone (florist, hotel, airline) refunded the money except for the place where the reception was to be held out.

It made me feel sick when I heard this story. I wonder what it would have cost the restaurant
to make things right? Now their story is over the local news and people are calling for a boycott.

What ever happened to good customer service? And whatever happened to humans with heart.